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FAQs
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FREQUENTLY ASKED QUESTIONS

Q. How does the E-Library services differ from the traditional university library?

As far as services are concerned, students and staff of UNITAR would enjoy the same facilities, services and privileges that most traditional university libraries would provide. In fact in UNITAR they get more with the added facilities and services provided by the E-Library that is available anytime, anywhere, twenty four hours a day. In line with our virtual university study mode, we aim to provide services and incorporate as much as possible its contents in digital format.

Q. What are the services provided?

Besides the basic services of libraries, users can gain access to contents of books, journals, etc. and other services without actually coming to the physical libraries. Services like requesting for materials, renewing loans, information inquiries, etc. will be provided through the Web.

Q. How would the services be provided?

We aim to deliver most of the services through the Web and Internet which includes providing contents of books, journals, etc.

Q. Will there be a place where I can go and refer to information resources and at the same time study ?

Yes, the E-Library is supplemented by small resource centres at our study centres distributed all over the country. These resource centres will also house the traditional library. Students and staff can obtain various services such as loans of materials in the physical format, etc. here.

Q. Who can use the E-Library and the information resources centres?

Basically all registered users, including students and staff can use these facilities for free. The E-Library can be used by anyone but there would be certain restrictions as far as contents are concerned. As such interested users have to register and obtain passwords to access.

Q. I need reference books, journals, etc. How can I get to use them on the E-Library ?

Reference books like encyclopaedias, dictionaries would be available to registered users of UNITAR via normal Internet browsers. We also subscribe to many online full-text journals for our users. Only registered users with passwords can access them.

Q. Would the VL provide materials in multimedia format?

Yes, you can have access to a range of resources to support your learning and teaching in the form of audio and video. Most of them would be available on your desktop of your computers. The knowledge contents produced by UNITAR including courseware will also be stored in the E-Library system. Access to these would be limited to registered users. Due to bandwidth problems, of the normal telephone lines, you may not necessarily obtain satisfactory viewing when dialing up from your homes.

Q. What are the the opening hours of the University Library?

The University Library is open from 9:00 am to 6:30 pm from Monday to Friday and 9:00 am to 4:30 pm on Saturday and Sunday. The library is closed during Public Holiday. The E-Library will be available twenty four hours a day.

Q. If I need assistance with using information resources, who can help me and how can I request such help?

Trained and qualified information consultants will be available in the information resource centres to help you or a group of students in this respect. You can request to schedule a training session, get assistance with your problems or ask for an appointment with these consultants by simply filling up the relevant forms on this home page.


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